Plain-language terms for Turd Cowboy, Farmington, Utah. Last updated July 17, 2026. Questions? Holler at us.
By scheduling service with Turd Cowboy ("we," "us"), you agree to these terms. You must be 18+ and authorized to grant access to the service property.
We provide residential and commercial pet waste removal on recurring (weekly, every-other-week) or one-time schedules, plus optional add-on services (targeted deodorizing, patio hose-off, front-yard scooping, doggie playtime, treat drop). Recurring service continues until you cancel.
Current base pricing: $17/visit weekly, $24/visit every other week, $79 one-time; first dog included, +$4/visit per additional dog. Recurring plans are billed as a flat Average Monthly Rate: the per-visit price multiplied by yearly visits (52 weekly / 26 every-other-week), divided by 12 — currently $73.67/month weekly and $52.00/month every-other-week before add-ons. The Freedom From Turds Sale (free initial cleanup) applies to recurring plans started on or before July 24, 2026, and requires the account to remain active and in good standing; if service is canceled within the first month, we may bill the initial cleanup at the one-time rate. Rates may change with at least 30 days' notice. Deputy Badge tags are earned after six consecutive months of active recurring service (one per dog on the account) and remain owner property; QR profiles stay active while your account is in good standing or by request.
A card on file is required for recurring service. Recurring plans are billed monthly in advance at the flat Average Monthly Rate, on the calendar day your service began (your billing anniversary). Your card is saved at signup but not charged until your first visit is scheduled and confirmed with you and recurring service begins. Visits you skip with notice — and visits we miss for reasons on our side — are credited at full visit value to your next invoice. Visits delayed by weather or holidays are made up on the next ride at no extra charge and are not credited, since the work carries over. Accounts lapsed more than 30 days may require a one-time catch-up cleanup at the current one-time rate before recurring service resumes. Declined payments pause service automatically; unpaid balances may incur a late fee after 15 days.
No contracts. Cancel or pause anytime with 24–48 hours' notice before your next visit; service continues through the end of the period you've already paid for. Completed visits aren't refundable.
We need an unlocked gate and a clear path on your service day. If we can't safely access the yard, the visit is skipped without credit (there's double the waste next visit, and the trip was made). We photograph your closed gate on every visit, but we are not responsible for pets escaping through gates opened by others after we leave.
Please secure dogs that are aggressive, protective, or anxious with strangers, and disclose any bite history before your first visit. If a technician can't work safely, the visit is skipped without credit. Owners are responsible for injuries caused by undisclosed aggressive animals.
We work rain or shine, year-round. Severe weather (heavy snow, ice, lightning, extreme temperatures) may delay or skip a visit for safety; skipped visits aren't credited because the following visit covers the accumulation. Waste frozen into ice or buried in snow is collected as conditions allow.
Overgrown grass, leaves, toys, and debris can hide waste. We scoop everything findable; keeping the lawn maintained helps us keep it perfect.
If a visit isn't right, tell us within 24 hours and we'll re-scoop free or credit the visit. That's the whole policy — no forms, no fights.
Turd Cowboy is not liable for damage to lawns, gates, sprinklers, pets, or property except in cases of our gross negligence or willful misconduct. Waste removal reduces but cannot eliminate all bacteria or parasites in a yard; no health outcome is guaranteed. Our total liability for any claim is limited to the amount paid for the visit at issue.
We photograph gates, yards, and (with your treat/photo permission) dogs as service records delivered to your account. We'll never use your photos in marketing without asking first.
If you opt in, we send service texts (on-the-way alerts, visit confirmations, billing notices). Consent to texts is not a condition of service. Reply STOP to opt out, HELP for help; message and data rates may apply. Full details: SMS Terms & Conditions.
Turd Cowboy operates as a licensed, insured local business in the State of Utah.
We may update these terms with notice on this page; continued service means acceptance.
These terms are governed by the laws of the State of Utah.
Turd Cowboy · Farmington, Utah · howdy@turdcowboy.com