The fine print

Terms of Service

Plain-language terms for Turd Cowboy, Farmington, Utah. Last updated July 17, 2026. Questions? Holler at us.

1. The agreement

By scheduling service with Turd Cowboy ("we," "us"), you agree to these terms. You must be 18+ and authorized to grant access to the service property.

2. Services

We provide residential and commercial pet waste removal on recurring (weekly, every-other-week) or one-time schedules, plus optional add-on services (deodorizing, patio hose-off, front-yard scooping, sanitizing, doggie playtime, treat drop). Recurring service continues until you cancel.

3. Pricing & the founding offer

Current base pricing: $17/visit weekly, $24/visit every other week, $79 one-time; first dog included, +$4/visit per additional dog. Founding-yard perks (free initial cleanup, free printed storybook, price locked for life) apply to the first 50 recurring signups and require the account to remain active and in good standing; if service is canceled within the first month, we may bill the initial cleanup at the one-time rate. Non-founding rates may change with at least 30 days' notice. Deputy Badge tags are earned after six consecutive months of active recurring service (one per dog on the account) and remain owner property; QR profiles stay active while your account is in good standing or by request.

4. Billing

A card on file is required for recurring service and is charged after each visit (or monthly by arrangement). Declined payments may pause service; unpaid balances may incur a late fee after 15 days.

5. Cancellation & pausing

No contracts. Cancel or pause anytime with 24–48 hours' notice before your next visit. Completed visits aren't refundable.

6. Property access

We need an unlocked gate and a clear path on your service day. If we can't safely access the yard, the visit is skipped and billed (there's double the waste next visit). We photograph your closed gate on every visit, but we are not responsible for pets escaping through gates opened by others after we leave.

7. Dogs & safety

Please secure dogs that are aggressive, protective, or anxious with strangers, and disclose any bite history before your first visit. If a technician can't work safely, the visit is skipped and billed. Owners are responsible for injuries caused by undisclosed aggressive animals.

8. Weather & seasonal policy

We work rain or shine, year-round. Severe weather (heavy snow, ice, lightning, extreme temperatures) may delay or skip a visit for safety; skipped visits aren't credited because the following visit covers the accumulation. Waste frozen into ice or buried in snow is collected as conditions allow.

9. Yard condition

Overgrown grass, leaves, toys, and debris can hide waste. We scoop everything findable; keeping the lawn maintained helps us keep it perfect.

10. Satisfaction guarantee

If a visit isn't right, tell us within 24 hours and we'll re-scoop free or credit the visit. That's the whole policy — no forms, no fights.

11. Limitation of liability

Turd Cowboy is not liable for damage to lawns, gates, sprinklers, pets, or property except in cases of our gross negligence or willful misconduct. Waste removal reduces but cannot eliminate all bacteria or parasites in a yard; no health outcome is guaranteed. Our total liability for any claim is limited to the amount paid for the visit at issue.

12. Photos

We photograph gates, yards, and (with your treat/photo permission) dogs as service records delivered to your account. We'll never use your photos in marketing without asking first.

13. Messages

By providing your number you consent to service texts (on-the-way alerts, visit confirmations, billing notices). Reply STOP to opt out, HELP for help; message/data rates may apply.

14. Insurance & licensing

Turd Cowboy operates as a licensed, insured local business in the State of Utah.

15. Changes

We may update these terms with notice on this page; continued service means acceptance.

16. Governing law

These terms are governed by the laws of the State of Utah.

17. Contact

Turd Cowboy · Farmington, Utah · howdy@turdcowboy.com